Question 1

How do I book an appointment?

Accepted Answer

Appointments can be booked by calling 0330010048, e-mailing team@mskdoctors.com or by completing the enquiry form.
 
Patients will be screened to ensure the safety of our patients and staff.

Question 2

What if I develop symptoms after booking my appointment?

Accepted Answer

If you, or anyone in your household/family, develop a cough or fever during the time between booking your appointment and the day of your appointment, please telephone us to re-arrange your appointment.
 
If you have had symptoms in the last 2 weeks, PLEASE let our team know at the time of booking and we will arrange a date that is safe for us all.

Question 3

What will happen on the day of my appointment?

Accepted Answer

On arrival to the clinic, your temperature will be taken by a registered nurse and hand sanitiser is provided.
 
On the day of your appointment, we urge you to comply to the following:
-Please arrive only 5 minutes before your appointment.
-All patients visiting our clinic must wear a face mask at all times.
-We kindly request you to come in on your own. If you need to bring in a chaparone / intepreter on the day, please let our staff know while booking the appointment.
-Maintain 2 meters distance while communicating with anyone in the clinic.
-If you suffer from any symptoms, please reschedule your appointment.

Question 4

What precautions are in place to ensure a safe environment?

Accepted Answer

-To ensure the safety of our patients and staff, PPE (Personal Protection Equipment) will be provided to all staff.
-Your temperature will be taken at the door when you come in for your appointment.
-Hand sanitiser is provided throughout the clinic for the use of patients and staff.
-Social distancing is to be maintained at all times in clinic under strict guidelines.
-Deep cleaning of the clinic areas/room.

COVID-19