COVID-19

We are looking forward to welcoming you to our clinic.

 

The safety of our patients and staff is of utmost importance to us, therefore we are adhering to the advice of the Government and are taking precautionary measures.

Covid -19 Frequently asked questions

How do I book an appointment?


Appointments can be booked by calling 0330010048, e-mailing team@thekeepclinic.co.uk or by completing the enquiry form. Patients will be screened to ensure the safety of our patients and staff.




What if I develop symptoms after booking my appointment?


If you, or anyone in your household/family, develop a cough or fever during the time between booking your appointment and the day of your appointment, please telephone us to re-arrange your appointment. If you have had symptoms in the last 2 weeks, PLEASE let our team know at the time of booking and we will arrange a date that is safe for us all.




What will happen on the day of my appointment?


On arrival to the clinic, your temperature will be taken by a registered nurse and hand sanitiser is provided. On the day of your appointment, we urge you to comply to the following: -Please arrive only 5 minutes before your appointment. -All patients visiting our clinic must wear a face mask at all times. -We kindly request you to come in on your own. If you need to bring in a chaparone / intepreter on the day, please let our staff know while booking the appointment. -Maintain 2 meters distance while communicating with anyone in the clinic. -If you suffer from any symptoms, please reschedule your appointment.




What precautions are in place to ensure a safe environment?


-To ensure the safety of our patients and staff, PPE (Personal Protection Equipment) will be provided to all staff. -Your temperature will be taken at the door when you come in for your appointment. -Hand sanitiser is provided throughout the clinic for the use of patients and staff. -Social distancing is to be maintained at all times in clinic under strict guidelines. -Deep cleaning of the clinic areas/room.