Covid -19 Frequently asked questions
How do I book an appointment?
Appointments can be booked by calling 0330010048, e-mailing team@thekeepclinic.co.uk or by completing the enquiry form.
Patients will be screened to ensure the safety of our patients and staff.
What if I develop symptoms after booking my appointment?
If you, or anyone in your household/family, develop a cough or fever during the time between booking your appointment and the day of your appointment, please telephone us to re-arrange your appointment.
If you have had symptoms in the last 2 weeks, PLEASE let our team know at the time of booking and we will arrange a date that is safe for us all.
What will happen on the day of my appointment?
On arrival to the clinic, your temperature will be taken by a registered nurse and hand sanitiser is provided.
On the day of your appointment, we urge you to comply to the following:
-Please arrive only 5 minutes before your appointment.
-All patients visiting our clinic must wear a face mask at all times.
-We kindly request you to come in on your own. If you need to bring in a chaparone / intepreter on the day, please let our staff know while booking the appointment.
-Maintain 2 meters distance while communicating with anyone in the clinic.
-If you suffer from any symptoms, please reschedule your appointment.
What precautions are in place to ensure a safe environment?
-To ensure the safety of our patients and staff, PPE (Personal Protection Equipment) will be provided to all staff.
-Your temperature will be taken at the door when you come in for your appointment.
-Hand sanitiser is provided throughout the clinic for the use of patients and staff.
-Social distancing is to be maintained at all times in clinic under strict guidelines.
-Deep cleaning of the clinic areas/room.
